Community Associations Institute Equips Estes Designs to better serve our local community

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Estes Designs Mailbox and Streetscapes is a proud member of Community Associations Institute (CAI). CAI is the only international center for community association information, best practices, education and advocacy. The membership organization is dedicated to building better communities. CAI provides information, education and resources to over 35,500 worldwide homeowner associations and business volunteers. CAI strives to inspire professionalism, effective leadership and responsible citizenship for community stakeholders to improve their own communities.

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Lunch and Learn with CASI

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Estes Designs was happy to be hosted at Community Association Services of Indiana’s (CASI) headquarters yesterday afternoon for a “Lunch & Learn” session. CASI and Estes Designs have partnered together to service central Indiana’s residential HOAs for almost a decade. Today, Manager of Estes Designs Mailbox and Streetscapes, Brad Shaffer, presented why CASI should continue to choose Estes’ products and services for its communities.

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Carrington Commons Community Spotlight

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This week Estes Designs’ is shining its spotlight on Carrington Commons Community located on the Southeast side of Indianapolis! There’s been a lot of recent discussion about communities’ replacing their individual mailboxes with cluster box units (CBUs). CBUs allow a one-stop-shop for USPS mail delivery to save time and money. Carrington Commons is a community that already uses the CBU system and now has updated units with the help of Estes Designs!

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Importance of Customer Feedback

Our team at Estes Designs strives to provide excellent customer service whether it’s by offering a quality product, providing a reliable and flexible partnership or responding to customer’s feedback. We always appreciate receiving feedback because it gives the company the opportunity to either capitalize on its strengths or improve its weaknesses.

We take customer feedback seriously in order to maintain exceptional customer service, and we’d like to share one example of how we’ve incorporated one customer’s feedback. Estes Designs started selling the aluminum trimmer guards on Amazon in December 2015. One customer left a review about the fact that he did not know how to install the trimmer guard. Estes Designs acknowledged the customer’s concern and quickly provided installation instructions to that customer. Estes went one step further and saw an opportunity to create and include an installation instruction sheet with all future trimmer guards sold. Below are the instructions we now include in case you’re curious on how to install a trimmer guard:

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Estes Designs Sells Nationwide

 

Since its formation in 2003, Estes Designs Mailbox and Streetscapes has expanded beyond a mailbox manufacturer and installation company for Central Indiana to selling its innovative mailbox solutions nationwide! Estes Designs began the ecommerce portion of its business about two years ago and recently expanded sales for some of its products to Amazon. Estes Designs decided to launch its trimmer guards on Amazon in December, and to date Estes has now sold trimmer guards in 37 of the 50 states!

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Upgrade Your Curb Appeal

Summer is a great time to upgrade your mailbox whether you do it yourself or call to have it done by the professionals at Estes Designs Mailbox and Streetscapes! The best part about this project is that it not only will improve the look of your front yard, but it can be done on a small budget. Estes Designs offers a variety of products that can give you a nice, finished look.

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Edgewood Trace Community Spotlight

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Estes Designs is happy to give communities like Edgewood Trace the spotlight for partnering with our mailbox and streetscapes services! Providing community improvements around Indianapolis is a passion of ours and we strive to provide the best customer service! Edgewood Trace Community, located on the southeast side of Indianapolis, recognized our quality work and capabilities.

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