We are certain you will be 100% satisfied with your Estes Designs purchase. If for any reason you are not satisfied, we are happy to correct any problem.
We ask that you please inspect your product within 24-48 hours of delivery and contact us immediately to address issues in terms of shipping damage or manufacturer defect.
If you are just not satisfied with the product or it does not meet your needs, we would gladly discuss a new solution or you may return the product at your expense, with original product packaging and tags, within 30 days of delivery to you.
Estes Designs Mailbox and Streetscapes warrants this product, sold free of latent defects in materials and workmanship, to the original consumer for 90 days after it is originally purchased. This warranty is limited to repair or replacement of the defective mailbox product. All defective products must be returned freight prepaid to Estes Designs Mailbox and Streetscapes. If the unit is determined to be defective, it will be repaired or replaced free of charge at Estes Designs Mailbox and Streetscapes.
This warranty does not include repair or replacement due to defects caused by abuse, misuse, fire, vandalism, substandard or non-conforming installation, contact with brick mortar or destructive weather conditions (includes salt air, road salt or other corrosive materials). This warranty does not cover the labor or any other cost of removal, re-installation or replacement of, or as a consequence of, the defective mailbox product. Consequential damages to property are excluded.